The typical response time for emails is approximately one business day (but please check the news page for any news items about possible delays).
If you have a support enquiry, do not use this form. Please see the support pages and if necessary open a support ticket. You will receive support more quickly by opening a support ticket because it not only generates an email message but also collects and stores useful trouble-shooting information in a database to better track the issue.
Similarly, you should consult the license code retrieval system before contacting Wincent with lost registration inquiries.
A word about spam protection
The Wincent mailserver is protected by a strict set of anti-spam technologies, including SpamAssassin filtering. If you find that your email is returned to you as a result of one of these protections, you may use this email form to make contact.